The $399 fee covers a private consultation with the designer to create your custom ring design, a sample of your ring made from crystal or cubic zirconia, and a $200 credit to be applied toward your diamond purchase if you decide to proceed.

The timeline for creating a custom ring varies depending on the complexity of the design and other factors. Typically, it takes 4 weeks for the sample piece and 4 weeks for the diamond piece. 

We accept requests for other custom jewelry pieces. Please reach out to discuss your vision with our team.

The International Gemological Institute (IGI) certification is an independent and reputable report that evaluates and certifies the cut, clarity, carat weight, and color of your diamond. This certification provides proof of your diamond’s quality and authenticity and may also be used for insuring your precious jewel. Yes, your diamond purchase will include IGI certification for added assurance.
ease contact us as soon as possible if you need to make changes or cancel your order.

We will provide a rough estimate once we identify the 4-C’s: cut, clarity, color, carats, and design the sample. The final cost will be provided once you receive and approve the sample.

You will pay in two phases:

• Phase 1: $399 to commence the sample process.
• Phase 2: Payment for the diamond and gold/platinum is due once the sample is received and meets your expectations.

Orders cannot be canceled once design/production has started.

Due to the personalized nature of custom jewelry, returns or exchanges are generally not possible. However, we are committed to your satisfaction and will work with you to address any concerns about your order.

We offer a 6-month warranty on all custom pieces. This warranty covers any manufacturing defects, including issues with craftsmanship or materials. It does not cover normal wear and tear, accidental damage, or loss of the piece.

To maintain your warranty, we recommend having your jewelry inspected and routinely cared every six months. We strongly recommend insuring your piece through a reputable jewelry insurance provider. Insurance can provide additional protection, including coverage for loss of diamonds due to strikes, falls, or other unforeseen events.